Cell Phone News and Reviews

Monday, October 13, 2014

Cell Phone News and Reviews

How to recover iphone deleted contacts without backup?

Posted: 11 Oct 2014 07:44 PM PDT

1. How can I recover my contacts which got deleted when i pressed the restart button on safe mode? I haven`t got backup on iTunes or iCloud.. Asked by: mri812

2. Lost iphone 4S contact (EXTREMELY URGENT)?
Someone erased my iphone 4S memory through icloud (from another phone) and now my iphone wants me to reset everything (language etc.) like a new iphone. I just want to recover my contact list (number address) but the problem is I have never save a backup anywhere before (not even on my computer). Is there something like a automatic backup inside my phone or something like that? Can anyone PLEASE help? - Zenus

3. I synced my iphone to itunes the other day and yesterday all contacts deleted themselves, How do i recover, Do i just resync iphone. I have never used icloud so i doubt my contacts will be backed up there - Richard

If you lost your iPhone contacts and without any backup, you can try to directly recover them from iPhone with iPhone Contacts Recovery. FoneLab and Mac FoneLab provide Apple device users the perfect solution to restore deleted contacts from iPhone without any files loss. It guarantees you the safe way to get back deleted iPhone contacts completely.

Step by step to recover deleted iPhone contacts without backup.

Step 1: Connect iPhone to your computer.
When you download, install the FoneLab, then connect your iPhone to computer and run the Fonelab, the iPhone Contacts Recovery will detect your iPhone automatically, on the interface provides three recovery mode, choose the "Recover from iOS Device"

Note: For iPhone 4 and iPhone 3GS users, just operate as you are told on the interface to enter the scan mode to begin scanning iPhone contacts.


Step 2: Scan your iPhone
Just click the "Start San" button, the FoneLab will scan your iPhone.


Step 3: Preview and recover deleted iPhone contacts
After the scan, it will list your deleted contacts in detail. Click the "Contacts" category in the left, Mark those you want and click "Recover", you can save them on your computer with one click.


Plus, if you want to transfer the .vcf and .csv(contacts file format) to iPhone, you need another tool: TunesGo, you can check it.

Tags: Recover iPhone deleted contacts, iPhone contacts deleted no backup, recover deleted contacts from iPhone without backup

Are Lava Mobiles the best budget phones available in India?

Posted: 07 Oct 2014 04:52 AM PDT

Have been seeing heavy marketing done by Lava Mobiles lately.. some cool tv ads, lots on digital space and outdoors... but was curious if the products are also that good or not... please share your experiences ...

What determines unlocked phone compatibility with a different network?

Posted: 06 Oct 2014 10:58 AM PDT

Hi,
I wonder, if a phone is unlocked and it supports the frequency bands of a particular network, does it mean it will work in this network, or there are some other factors besides frequencies that determine the phone compatibility?

For example, if it's a GSM phone which also supports 850 and 1900 MHz [that are used in CDMA networks], will it work in a CDMA network (such as Sprint) with a proper sim card?

How-to: ZTE ZMAX: Clear App / Phone Cache; Reboot in Safe Mode

Posted: 01 Oct 2014 01:39 AM PDT

Clearing an Application's Cache or Data:

NOTE: In case one of your applications isn't working properly, then you can try and fix it by clearing the app's cache, or data.

WARNING! Clearing an application's data will result in the deletion of all personal data stored within the app, including login information, saved games, settings, credit card information, high score, profiles etc. As such, it's recommended that you first try and solve these issues by clearing the app's cache

  1. While on the home screen, tap "Apps"
  2. Tap "Settings" and scroll to "Device"
  3. Tap "Apps" and swipe to "All", "Running" or "Downloaded"
  4. Select the desired application
  5. Tap "Clear cache"
  6. If clearing the cache hasn't helped, tap "Clear data" too and press "OK" to confirm

Wiping the Phone's Cache Partition:

NOTE: Assuming that your phone is not working as intended and causes issues, freezes, crashes etc. then you might be able to fix these issues while avoiding master resetting your handset, by wiping its cache partition. Unlike a master reset, wiping the cache will not delete personal data stored on the phone's internal memory. To wipe the cache:

  1. Turn off the smartphone
  2. Press and hold the "Volume Up" and "Power" buttons at the same time
  3. When the "ZTE" logo appears on the screen, release the hardware keys
  4. At the recovery screen, press "Volume down" to navigate to and highlight "wipe cache partition"
  5. Press "Power" to select the highlighted option
  6. Wait for your device to display the "Cache wipe complete" message
  7. Press "Power" with "Reboot system now" selected, and wait for your smartphone to reboot

NOTE: If clearing the cache partition hasn't helped and you're now considering factory resetting the ZTE ZMAX, then visit this thread for a full guide

Safe Mode:

NOTE: Safe mode allows the user to reboot the smartphone without third party support. As such, in case you have installed a malicious app that prevents you to uninstall it while running, reboot your device in safe mode and then easily remove the app, as explained below:

  1. With your smartphone turned on, press and hold the "Power" key
  2. Tap and hold the "Power off" option until a dialog box appears
  3. Press "OK" to confirm rebooting in safe mode
  4. After the phone reboots in safe mode, tap "Apps" while on the home screen
  5. Tap "Settings" and swipe to "Device"
  6. Tap "Apps" and swipe to the "Downloaded" screen
  7. Select the desired app and tap "Uninstall"
  8. Press "OK" to confirm
  9. To exit safe mode, press and hold the "Power" button
  10. Tap "Restart" and press "OK"

problem with speakers in the D2 cell phone

Posted: 27 Sep 2014 02:18 PM PDT

I bought a D2 phone 2 days ago and I'm experiencing problems with the speaker within the phone itself. is there anyone who have experienced anything problems similar to this or any problem with the speakers?

Unlock: How to Unlock Alcatel OT 871 for Free

Posted: 26 Sep 2014 10:45 PM PDT

Unlocking your Alcatel OT 871 is easier than ever now. You no longer need to ship your phone to a service center or install any phone unlocking software – at FreeUnlocks.com you can unlock your Alcatel OT 871 easily, quickly and legally without leaving your home. FreeUnlocks.com has been launched in 2009 and since that time we have unlocked well over 81,500 mobile phones. Today you can become one of our many satisfied customers and unlock your Alcatel OT 871 within a few minutes.

Moreover, you have nothing to lose by unlocking your Alcatel phone at FreeUnlocks.com. At FreeUnlocks.com we offer full satisfaction guaranteed: if you could not unlock your cell phone with an unlock code generated by us – we will gladly give you all your money back upon the condition of you providing video evidence.

When you are ready to unlock your Alcatel OT 871, just visit our main page and select Alcatel OT 871 as a cell phone's brand and model that needs to be unlocked. When you have completed this first step, make sure to let us know a country you permanently live in and a phone carrier your Alcatel phone is locked to. After completing this second step, you will be redirected to the next page where you will need to either select to unlock your Alcatel by paying a fee for an unlock code or choose to unlock your Alcatel OT 871 for free trough a major payment website we have partnered with – TrialPay. If you wish to unlock your Alcatel OT 871 for free, all you will need to do is to find one TrialPay offer to complete. TrialPay works with vendors in many categories and you are absolutely welcome to select any offer you like to complete.



After you have successfully fulfilled the offer you have selected, your Alcatel unlock code will be paid by TrialPay and generated by FreeUnlocks.com. For the majority of times, it only takes us about thirty minutes to generate unlock codes for a customer, but in some very few cases we may require more time –sometimes up to forty eight hours in order to generate a few functional unlock codes.

Furthermore, right after your unlock codes have been remotely generated, we will email them to you and will also include the tutorial that will help you to unlock your Alcatel OT 871 quickly and easily.

Thus, simply do everything written in the instructions and your cell phone shall be unlocked in no time.

How-to: ZTE ZMAX: Master Reset and Update the OS

Posted: 25 Sep 2014 07:17 AM PDT

WARNING! Master resetting your smartphone will result in the deletion of all personal data stored on the device, including downloaded content, images, custom ringtones, applications, contacts etc. All settings will be restored to factory values. Data stored on the SIM and SD cards will not be affected.

NOTE: Before proceeding with the factory reset, you may want to visit this link to learn how you can back up and restore data on the ZTE ZMAX.

Master Reset via the Settings Menu:

  1. While on the home screen, tap the "Apps" icon
  2. Tap "Settings" and swipe to "Personal"
  3. Tap "Backup & reset" and then tap "Factory data reset"
  4. In case your phone is protected by a lock screen, enter the PIN, Password or Pattern
  5. Tap "Erase everything" to confirm

Master Reset Using Hardware Keys:

NOTE: In case your smartphone crashes, freezes or otherwise prevents you from applying the factory reset via the settings menu, then you can apply the reset via a combination of hardware keys. To do so:

  1. Turn off your smartphone
  2. Press and hold the "Volume Up" and "Power" buttons at the same time
  3. When the "ZTE" logo appears on-screen, release the keys
  4. Press "Volume down" to navigate to and highlight "wipe data / factory reset"
  5. Press "Power" to select the option
  6. Press "Volume down" to navigate to and highlight "Yes -- delete all user data"
  7. Press the "Power" key and wait for your smartphone to reboot

Checking for Software Updates:

NOTE: Once you master reset your smartphone, all previous software updates will be lost as well. As such, it's highly recommended that you check for updates shortly after you master reset your device. To do so:

  1. Tap "Apps" while viewing one of the home screens
  2. Go to "Settings"
  3. Swipe to "System" and then tap "About phone"
  4. Tap "Check now" and if an update is available, follow the on-screen prompts to download and apply it

How-to: ZTE ZMAX: Back Up and Restore Data

Posted: 25 Sep 2014 06:57 AM PDT

Backing Up Applications:

  1. Tap "Apps" while viewing the home screen
  2. Tap "Settings"
  3. Swipe to "Personal" and tap "Backup & reset"
  4. Mark the "Back up my data" check box in order to back up the data to Google servers
  5. Mark the "Automatic restore" check box

NOTE: Applications and app data will be automatically restored the next time you sign into your Google account.

Backing Up Contacts:

  1. Tap "All apps" while viewing the home screen
  2. Go to "Settings" and swipe to "Accounts"
  3. Tap the account you wish to use for backing up the contacts
  4. Press the "Menu" icon depicting three vertical dots
  5. Tap "Sync now"

NOTE: The contacts will be automatically restored the next time you sign in to your Google account.

Back Up Media & Pictures:

  1. Establish a USB connection between the ZTE ZMAX and your computer
  2. On the smartphone, tap "Media device (MTP)"
  3. On the computer, navigate to the phone's disk drive
  4. Locate the media files stored on your phone
  5. Copy the files and paste them in the desired location on your computer
  6. Once the process is finished, safely disconnect your smartphone from the PC

Restoring Media Files from a PC:

  1. Connect your ZTE ZMAX to your computer via USB
  2. Tap "Media device (MTP)" on your smartphone
  3. On the computer, navigate to and open the phone's disk drive
  4. Open a second Windows Explorer window and locate the media files backed up on your computer
  5. Copy the files from your computer's HDD to your phone's storage
  6. After the transfer is done, safely disconnect your smartphone from the PC, by first clicking the "Mass Storage Device" icon in the system tray

How-to: ZTE ZMAX: Tips & Tricks to Increase Battery Life

Posted: 24 Sep 2014 06:35 AM PDT

Enabling Battery Saving Mode:

  1. Tap "Apps" while viewing the home screen
  2. Tap "Settings"
  3. Scroll to "Personal" and tap "Location"
  4. Tap "Mode" and select "Battery saving"

NOTE: "High accuracy" uses GPS, Wi-Fi and mobile networks to estimate location, whereas "Device only" uses GPS. "Battery saving" mode uses only Wi-Fi and the mobile network

Adjusting the Screen Brightness and Timeout Duration:

  1. Open the apps drawer and go to "Settings"
  2. Tap "Display"
  3. Tap "Brightness" and adjust the slider for a lower brightness level
  4. Tap "Sleep" and select a lower timeout duration
  5. Press "OK"

Disabling Wi-Fi, Hotspot, GPS and Bluetooth:

NOTE: Your smartphone's connectivity features can have a big effect on your phone's battery performance, reason why it's always recommended to keep these features disabled whenever they are not in use. To disable them:

  1. Swipe the "Notification" bar down while on the home screen
  2. Tap the "Quick settings" icon located in the upper-right corner
  3. Tap the icons next to "Wi-Fi", "Bluetooth", "GPS" and "Portable Wi-Fi Hotspot"
  4. Tap the icons to disable these features

Changing the Sync Settings for Applications:

  1. While viewing the home screen, tap "All apps"
  2. Tap "Settings" and scroll to "Accounts"
  3. Tap the account you wish to change the sync settings to
  4. Touch the green "Sync" icon
  5. Select the desired sync options

Disabling Background Data:

  1. Tap "All Apps" and go to "Settings"
  2. Tap "Mobile networks"
  3. Tap "Always-on mobile data" and disable the feature

Minimizing the Use of Third Party Apps:

NOTE: Although you may not use certain third party apps that you have installed on your phone, these apps can still affect your phone's battery life, assuming that they run processes in the background. As such, it's recommended that you disable or remove unused apps:

  1. Open the apps drawer
  2. Tap "Settings"
  3. Swipe to "Device" and tap "Apps"
  4. Swipe to the "Downloaded" screen
  5. Select the desired app
  6. Tap "Disable" if available. Otherwise, tap "Uninstall" > "OK"

Switching from 4G Connectivity to 2G:

  1. Go to the phone's "Settings" menu
  2. Tap "Mobile networks" > "Preferred network type"
  3. Select "2G only"
  4. To return to 4G connectivity, tap "LTE on (Automatic LTE/4G/3G/2G)"

Keeping Your Smartphone Updated:

NOTE: New software updates sometimes include fixes and / or improvements to battery life. As such, it's highly recommended that you keep your smartphone up to date. To check for updates:

  1. Tap "All apps" while on the home screen
  2. Go to "Settings" and swipe to "System"
  3. Tap "About phone" > "Additional system updates"
  4. Tap "Software update" > "Check now"

NOTE: if no new software updates are available, then following the steps above will have no effect on your phone's battery performance.

How-to: ZTE ZMAX: Transfer Audio Files and Set Custom Ringtones & Notification Sounds

Posted: 24 Sep 2014 06:12 AM PDT

Transferring Audio Files from a Computer:

  1. Use the USB cable to establish a connection between your ZTE ZMAX and computer
  2. From the smartphone's home screen, swipe the "Notification" bar down
  3. Ensure that the connection type is set to "Media device (MTP)"
  4. From the AutoPlay window on the computer, click "Open folder to view files using Windows Explorer" > "OK"
  5. While browsing the phone's storage, access the "Media" folder
  6. In the "Media" folder, there should be two folders named "Ringtones" and "Alarms". If they are missing, create them manually
  7. There should also be an "Audio" folder under "Media", which should contain the "Notifications" folder. (once again, create them manually if they are missing)
  8. Open a second Windows Explorer window and locate the desired audio files stored on your PC
  9. Copy the desired files and paste them in the appropriate subfolder located in the "Media" folder
  10. After the transfer is complete, click the "Safely Remove Hardware" icon from the system tray
  11. Click "Safely Remove Mass Storage Device" > "OK"
  12. Safely disconnect your smartphone from the computer

Changing Your Phone's Ringtone:

  1. Tap "Apps" while viewing a home screen
  2. Tap "Settings" and go to "Sound"
  3. Tap "Phone ringtone"
  4. Select the ringtone you wish to set and tap "OK" to confirm
  5. Optionally, mark or clear the check box associated with "Vibrate when ringing"

Changing the Ringtone for One Particular Contact:

NOTE: You can't set custom ringtones to contacts that are stored on the SIM card or the phone's internal memory.

  1. While on the home screen, tap "Apps"
  2. Launch the "Contacts" application
  3. Select the contact you wish to assign a custom ringtone to
  4. Tap the "Menu" icon depicting three vertical dots
  5. Tap "Set ringtone" and select the desired ringtone
  6. Press "OK" to confirm and save the changes

Change the Notifications Sound:

  1. Open the apps drawer
  2. Go to "Settings" and tap "Sound"
  3. Tap "Default Notification Sound" and choose a sound from the list
  4. To apply the changes, tap "OK"

How-to: Transfer Contacts from an iPhone to the ZTE ZMAX

Posted: 24 Sep 2014 05:46 AM PDT

Using iTunes:

NOTE: If you have iTunes installed on your computer, then you can use the application to sync the contacts stored on your iPhone with a Google account. Afterwards, the account can be re-synced with the ZTE ZMAX, and the contacts should be easily transferred. For this method your computer needs to be connected to the Internet

  1. Open iTunes on the computer
  2. Connect the iPhone to the PC using the USB cable
  3. Once connected, the iPhone will appear in iTunes
  4. Access the phone's summary page and go to the "Info" tab
  5. Mark the "Sync Contacts With" check box
  6. From the drop-down menu, select "Google Contacts"
  7. Enter your Google account's log in credentials, or alternatively, click "Configure" and select an existing account from the list (if applicable)
  8. To begin the sync, click "Apply" in iTunes
  9. On the ZTE ZMAX, register the same account as the one used in iTunes
  10. Allow the account to sync contacts with your Android smartphone

Using iCloud:

NOTE: If you've used the iCloud backup service on your iPhone prior to finding this guide, then your iPhone contacts should already be backed up on your iCloud account. Using a computer with Internet access, you can sign in to your iCloud account, and export the backed up contacts in the form of a VCF file for Android use:

  1. Open the Internet browser on your computer
  2. Visit https://www.icloud.com/ and sign in with your iCloud account
  3. Click "Contacts" and select the contacts you want to export
  4. Click the cog wheel icon and select "Export vCard"
  5. Wait for the vCard to be downloaded on your computer
  6. Once the file has been obtained, import it to "Google Contacts"
  7. Alternatively, connect the ZTE ZMAX to your computer and transfer the file to the phone's storage / SD card. Then, open the "Contacts" app, press "Menu" > "Import / Export" > "Import from storage" > "OK" and follow any additional steps that may follow

Using "My Contacts Backup":

NOTE: If using a computer with Internet access isn't an option for you, then you can transfer your iPhone contacts using various third party apps like "My Contacts Backup". This is an iOS app that can back up and transfer your contacts via email, in the form of a VCF file. To do so:

  1. Visit the App Store and install "My Contacts Backup" on your iPhone
  2. Open the application and tap "Backup"
  3. After you've created the file, tap "Email" to compose a new email
  4. Attach the VCF file to the email and send it to your own Gmail address
  5. Switch to the ZTE ZMAX and open the email containing the attachment
  6. Download the attached file and import it using the "Contacts" app

Using "Send Anywhere":

NOTE: Last but not least, you can use a different third party app in order to transfer your contacts: Send Anywhere. This is an iOS and Android third party app that can send contacts and other file types, cross-platform, via a P2P connection. As such, this method does not require access to a computer.

  1. Install "Send Anywhere" on your ZTE ZMAX from the Google Play Store
  2. On the iPhone, install the same application via the App Store
  3. Open the app on both handsets
  4. Switch to the iPhone and tap "Send"
  5. Tap "Contacts" and select the contacts you wish to transfer
  6. Tap "Send" and then select a method of transfer. Tapping "Receive" on the ZTE ZMAX allows you to commence the transfer once you enter the randomly generated code from the iPhone. You can also tap "Generate QR Code" on the iPhone, and scan the QR code with the ZMAX's camera to begin the transfer

How-to: ZTE ZMAX: Manage Contacts and Caller Groups

Posted: 24 Sep 2014 05:31 AM PDT

Managing Contacts

Adding a New Contact:

  1. While on the home screen, tap the "Apps" icon
  2. Launch "Contacts"
  3. Tap the "Add contact" icon located in the lower-left area of the screen
  4. Type in the contact's name and phone number in the appropriate fields
  5. Enter any additional information if necessary
  6. Tap "Done" when ready

Assigning a Contact to Speed Dial:

  1. Open the apps drawer and swipe to "Widgets"
  2. Scroll to the "Direct Dial" widget
  3. Tap and hold the "Direct Dial" widget and release it on a home screen
  4. After the contacts list or the "Contacts" app appears, select the contact you wish to associate with the direct dial widget
  5. If you have multiple widgets, you can create a folder for Direct Dial shortcuts by dragging and dropping them on top of one another

Importing / Exporting SD Card Contacts:

  1. From the home screen tap "Apps"
  2. Launch "Contacts"
  3. Press "Menu" and tap "Import / Export"
  4. Tap "Import from storage" > "OK"

Import / Export SIM Card Contacts:

  1. Open the "Contacts" application
  2. Tap the "Menu" icon and select "Import / Export"
  3. Tap "Export to SIM card" > "OK"

Deleting Contacts:

  1. From the home screen, tap "Apps"
  2. Open "Contacts"
  3. Select the contact you wish to delete
  4. Tap "Menu" > "Delete"
  5. Press "OK" to confirm

Managing Caller Groups

Creating a Caller Group:

  1. Open the apps drawer and launch the "Contacts" app
  2. Tap the "Groups" icon located in the top-right area of the screen
  3. Tap "Add Group" from the lower-left corner
  4. Type in the desired group name
  5. To add contacts, enter the contact's name
  6. Tap "Done" to confirm and create the caller group

Adding Contacts to an Existing Caller Group:

  1. Tap "Apps" while viewing a home screen
  2. Launch "Contacts" and tap the "Groups" icon located in the upper-right area of the screen
  3. Select the desired group by tapping its name
  4. Press "Menu" and tap "Edit"
  5. In the "Type person's name" field, enter the name of the contact you wish to add. NOTE: you can repeat this step for as many contacts as you wish to add
  6. Tap "Done"

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Posted: 23 Sep 2014 03:48 PM PDT

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Attached Images
 

How-to: Alcatel OneTouch Evolve 2: Clear App / Phone Cache & Reboot in Safe Mode

Posted: 23 Sep 2014 06:44 AM PDT

Clear an Application Data / Cache:

NOTE: In case one of your apps isn't working as it should, then you should know that you can fix various issues with a specific app by clearing its cache or data.

WARNING! Clearing an application's data will delete all personal information stored in the app, including settings, credit card and log in information, saved games, profiles etc. That being said, it's advised that you first try and fix these issues by clearing the app's cache.

  1. From the home screen, tap "Apps"
  2. Tap "Settings"
  3. Swipe to "Device" and tap "Applications"
  4. Go to the "All" screen and select the desired app
  5. Tap "Clear cache"
  6. If clearing the cache has not solved the issue, try tapping "Clear data" > "OK" (Note the warning message above)

Wipe the Phone's Cache Partition:

NOTE: If your phone is acting up, it freezes, crashes or doesn't work as it should, then you might be able to fix these issues by wiping the phone's cache partition. Unlike a master reset which removes all personal data stored on the device, wiping the cache partition will not affect personal information. To wipe the cache:

  1. Turn off your smartphone
  2. Press and hold the "Power" and "Volume up" buttons at the same time
  3. When the first menu screen appears, release the hardware keys
  4. Use "Volume down" to highlight the desired language and press "Power"
  5. Press "Volume down" to navigate to "Wipe cache partition"
  6. Press "Power" to select the option
  7. Once the cache partition has been wiped, "Reboot system now" will be highlighted
  8. Press "Power" to reboot your smartphone

NOTE: If clearing the cache hasn't solved the issue(s) then you might want to try and factory reset your smartphone. To learn how you can factory reset the Alcatel OneTouch Evolve 2, visit the link.

Rebooting in Safe Mode:

NOTE: In case you want to remove an application that prevents you from removing it while running processes in the background, then you can easily dispose of it by rebooting your device in Safe Mode. In Safe Mode all third party apps are disabled. To enter Safe Mode and uninstall an app:

  1. Press and hold the "Power" key
  2. Once prompted, tap and hold "Power off" on the display
  3. When asked about rebooting in safe mode, tap "OK"
  4. After the phone finishes restarting, a "Safe Mode" message should be present in the lower-left area of the screen
  5. Tap "Apps" from the home screen
  6. Go to "Settings"
  7. Swipe to "Device" and tap "Applications"
  8. From the "All" screen, select the application you want to remove
  9. Tap "Uninstall" > "OK"

How-to: Alcatel OneTouch Evolve 2: Master Reset and Update the Software

Posted: 23 Sep 2014 06:28 AM PDT

WARNING! Master resetting your smartphone will return all settings to factory values and will result in the deletion of all personal data stored on the phone's internal memory, including apps, contacts, images, custom ringtones, downloaded content etc. Master resetting does not affect data stored on the SD and SIM cards.

NOTE: Before applying the factory reset, you should consider backing up your data, if you haven't already. Visit this thread for a guide on how you can back up your data on the Alcatel OneTOuch Evolve 2.

Master Reset via Settings Menu:

  1. Tap "Apps" while viewing the home screen
  2. Swipe to "Personal" and then tap "Backup & reset"
  3. Under "Personal Data", tap "Factory data reset"
  4. Tap "Reset phone" > "Erase everything"

Master Reset using Hardware Keys (Recovery Menu):

NOTE: Use this method of resetting in case your smartphone crashes, freezes or otherwise prevents you from applying the factory reset via the settings menu as explained above.

  1. Turn off your smartphone
  2. Press and hold the "Power" and "Volume up" buttons at the same time
  3. When the first menu screen appears, release the hardware keys
  4. Use the "Volume" keys to highlight a language from the menu and press "Power" to select it
  5. Press "Volume Down" to navigate to and highlight "wipe data / factory reset"
  6. Press "Power"
  7. Highlight "Yes -- delete all user data" using "Volume down", and press "Power" again
  8. Your smartphone will now apply the reset and it will reboot in normal mode

Checking for Software Updates:

NOTE: Once you factory reset your smartphone, all previous software updates will also be lost. As such, it's recommended that you check for software updates shortly after the reset. To do so:

  1. Tap "Apps" while on the home screen
  2. Tap "Settings"
  3. Swipe to "System" and then tap "About phone"
  4. Tap "System Updates" > "Check for updates"
  5. Tap "Continue"
  6. If an update is available, follow the on-screen prompts to download and apply it. Otherwise, you will receive a message saying that "Your software is up to date"
Posted by IMers at 1:27 PM

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