Cell Phone News and Reviews

Tuesday, September 23, 2014

Cell Phone News and Reviews

How-to: Alcatel OneTouch Evolve 2: Clear App / Phone Cache & Reboot in Safe Mode

Posted: 23 Sep 2014 06:44 AM PDT

Clear an Application Data / Cache:

NOTE: In case one of your apps isn't working as it should, then you should know that you can fix various issues with a specific app by clearing its cache or data.

WARNING! Clearing an application's data will delete all personal information stored in the app, including settings, credit card and log in information, saved games, profiles etc. That being said, it's advised that you first try and fix these issues by clearing the app's cache.

  1. From the home screen, tap "Apps"
  2. Tap "Settings"
  3. Swipe to "Device" and tap "Applications"
  4. Go to the "All" screen and select the desired app
  5. Tap "Clear cache"
  6. If clearing the cache has not solved the issue, try tapping "Clear data" > "OK" (Note the warning message above)

Wipe the Phone's Cache Partition:

NOTE: If your phone is acting up, it freezes, crashes or doesn't work as it should, then you might be able to fix these issues by wiping the phone's cache partition. Unlike a master reset which removes all personal data stored on the device, wiping the cache partition will not affect personal information. To wipe the cache:

  1. Turn off your smartphone
  2. Press and hold the "Power" and "Volume up" buttons at the same time
  3. When the first menu screen appears, release the hardware keys
  4. Use "Volume down" to highlight the desired language and press "Power"
  5. Press "Volume down" to navigate to "Wipe cache partition"
  6. Press "Power" to select the option
  7. Once the cache partition has been wiped, "Reboot system now" will be highlighted
  8. Press "Power" to reboot your smartphone

NOTE: If clearing the cache hasn't solved the issue(s) then you might want to try and factory reset your smartphone. To learn how you can factory reset the Alcatel OneTouch Evolve 2, visit the link.

Rebooting in Safe Mode:

NOTE: In case you want to remove an application that prevents you from removing it while running processes in the background, then you can easily dispose of it by rebooting your device in Safe Mode. In Safe Mode all third party apps are disabled. To enter Safe Mode and uninstall an app:

  1. Press and hold the "Power" key
  2. Once prompted, tap and hold "Power off" on the display
  3. When asked about rebooting in safe mode, tap "OK"
  4. After the phone finishes restarting, a "Safe Mode" message should be present in the lower-left area of the screen
  5. Tap "Apps" from the home screen
  6. Go to "Settings"
  7. Swipe to "Device" and tap "Applications"
  8. From the "All" screen, select the application you want to remove
  9. Tap "Uninstall" > "OK"

How-to: Alcatel OneTouch Evolve 2: Master Reset and Update the Software

Posted: 23 Sep 2014 06:28 AM PDT

WARNING! Master resetting your smartphone will return all settings to factory values and will result in the deletion of all personal data stored on the phone's internal memory, including apps, contacts, images, custom ringtones, downloaded content etc. Master resetting does not affect data stored on the SD and SIM cards.

NOTE: Before applying the factory reset, you should consider backing up your data, if you haven't already. Visit this thread for a guide on how you can back up your data on the Alcatel OneTOuch Evolve 2.

Master Reset via Settings Menu:

  1. Tap "Apps" while viewing the home screen
  2. Swipe to "Personal" and then tap "Backup & reset"
  3. Under "Personal Data", tap "Factory data reset"
  4. Tap "Reset phone" > "Erase everything"

Master Reset using Hardware Keys (Recovery Menu):

NOTE: Use this method of resetting in case your smartphone crashes, freezes or otherwise prevents you from applying the factory reset via the settings menu as explained above.

  1. Turn off your smartphone
  2. Press and hold the "Power" and "Volume up" buttons at the same time
  3. When the first menu screen appears, release the hardware keys
  4. Use the "Volume" keys to highlight a language from the menu and press "Power" to select it
  5. Press "Volume Down" to navigate to and highlight "wipe data / factory reset"
  6. Press "Power"
  7. Highlight "Yes -- delete all user data" using "Volume down", and press "Power" again
  8. Your smartphone will now apply the reset and it will reboot in normal mode

Checking for Software Updates:

NOTE: Once you factory reset your smartphone, all previous software updates will also be lost. As such, it's recommended that you check for software updates shortly after the reset. To do so:

  1. Tap "Apps" while on the home screen
  2. Tap "Settings"
  3. Swipe to "System" and then tap "About phone"
  4. Tap "System Updates" > "Check for updates"
  5. Tap "Continue"
  6. If an update is available, follow the on-screen prompts to download and apply it. Otherwise, you will receive a message saying that "Your software is up to date"

How-to: Alcatel OneTouch Evolve 2: Backup and Restore Data

Posted: 23 Sep 2014 06:04 AM PDT

Backing Up Apps:

  1. Tap "Apps" while on the home screen
  2. Go to "Settings" and swipe to "Personal"
  3. Tap "Backup and reset"
  4. You need to be logged in to a Google account in order to back up the apps. If necessary, tap "Backup account" > "Add account" and follow the on-screen prompts to create or add an account
  5. Mark the "Back up my data" check box

Restoring Applications:

  1. Open the apps drawer and go to "Settings"
  2. Under "Personal", tap "Backup and reset"
  3. Tap "Backup account" > "Add account" and sign in with the Google account used for the initial backup
  4. Mark the "Automatic restore" check box to restore the backed up relevant settings and data whenever applications are re-installed

Backing Up Contacts:

  1. While on the home screen, tap "Apps"
  2. Tap "Settings" and swipe to "Accounts"
  3. Tap the account you wish to use for the back up
  4. Swipe down and mark the "Contacts" check box

NOTE: The contacts will be automatically restored after you sign in with your Google account for the first time after a factory reset etc.

Backing Up Media Files using a Google Account:

  1. From the home screen tap "Apps"
  2. Tap "Photos" and sign in to your Google account by tapping "Backup account" > "Add account"
  3. Tap "Menu" and go to "Settings" > "Auto Backup"
  4. Tap "Auto Backup" to set its switch to "ON"
  5. Change the "Backup Storage" preferences for "Photo size"
  6. Change the "Backup Settings" preferences for "Back up photos", "Back up videos", "Local folders" etc.
  7. To learn more, tap "About Auto Backup"
  8. To back up your media files, tap "Back up all"

NOTE: All media files backed up using this method will be restored once you sing in with your Google account.
Posted by IMers at 1:53 PM

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